August 2008, Vic Vaughan took ownership of Toyota of Boerne with a single goal:
to offer the people of San Antonio and South Texas a genuine family owned
business that really does treat customers like family.
The genesis of the business actually came on the heels of an unexpected illness
to Vic's wife, Cheri. It was during that time that Vic watched his family come
together from points all over the country to be at his and Cheri's side during
her recovery. Watching the entire Vaughan clan in the same place laughing,
crying and praying together caused Vic to wonder "what if?" What if
everyone in the family could live and work together on a daily basis? What if
each of them moved from their respective locations and became part of a true
family business? What if every day that Vic went to work he saw the smiling
faces of his wife, sons, daughter, granddaughter and even his mother as he
walked in the door?
Today, when you walk into Toyota of Boerne, you'll always find a Vaughan family
member at the dealership. There's Cheri roaming the floor talking to customers
and managing Lola's Boutique. You might see Roberta, Vic's mother whom he moved
to be closer to the family, stop in for lunch and a chat with her son. Shawn,
Vic's oldest son, will be hard at work till late at night as one of the
dealership's sales managers. Blake, Vic's youngest son, will be splitting time
between business development and facilitating Toyota truck training with
employees. Vic's daughter Brittany can be found every Saturday working as a
service cashier and at Lola's Boutique. There's also one giggly, precious
member of the family you'll likely see and hear from time to time at Toyota of
Boerne. It's Vic's 4-year old granddaughter, Lola, the namesake of the on-site
boutique at the dealership.
family friendly atmosphere isn't just limited to the Vaughan clan either. Berto
Guerra is Chairman & CEO of Avanzar Interior Technologies (a key supplier to
the Toyota Tundra plant in San Antonio) and co-owner of Toyota of Boerne. Berto
has a son, Christian, that works at the dealership as Community Affairs &
Scion Manager. Every employee is also encouraged to bring their children and
grandchildren down to the dealership to visit any time. It's that spirit of
family, teamwork and camaraderie that helped propel Toyota of Boerne to #1 Customer Satisfaction in Service for 3 years in a row in San Antonio & Austin.*
Located just 8 minutes from Loop 1604 on 1-10 West, Toyota of Boerne is one of the premier Toyota dealers servicing San Antonio, Boerne, Kerrville, Fredricksburg, New Braunfels, Bandera, Comfort, Helotes and the surrounding Hill Country.
As you approach the
dealership, you'll immediately see what makes Toyota of Boerne different. Acres and acres of brand new Toyota Tundras greet you on
the drive in to the dealership and leave little doubt as to why Toyota of
Boerne is the dealership "Where Toyota Buyers Go!"
*Based on GST Customer Satisfaction Index dealer scores for 2012. **Based on 2012 GST Tundra Retail Sales.